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DTSTART;TZID=America/New_York:20261020T120000
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SUMMARY:Business Planning Session #5: Designing the Customer Experience pt. 1
DESCRIPTION:- customer journey maps vs customer experience maps\n- the horizontal axis: journey/experience\n- the vertical axis: themes for analysis
X-ALT-DESC;FMTTYPE=text/html:- customer journey maps vs customer experience maps\n- the horizontal axis: journey/experience\n- the vertical axis: themes for analysis
LOCATION:
UID:e.2103.1628238
SEQUENCE:3
DTSTAMP:20260904T224901Z
URL:https://members.gdbcc.org/events/Details/business-planning-session-5-designing-the-customer-experience-pt-1-1915831?sourceTypeId=Hub
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